EFFICIENT SALES-CLOUD-CONSULTANT PDF EXAM DUMP | EXCELLENT NEW SALES-CLOUD-CONSULTANT STUDY NOTES: SALESFORCE CERTIFIED SALES CLOUD CONSULTANT

Efficient Sales-Cloud-Consultant Pdf Exam Dump | Excellent New Sales-Cloud-Consultant Study Notes: Salesforce Certified Sales Cloud Consultant

Efficient Sales-Cloud-Consultant Pdf Exam Dump | Excellent New Sales-Cloud-Consultant Study Notes: Salesforce Certified Sales Cloud Consultant

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q42-Q47):

NEW QUESTION # 42
An outsourced contact center is losing part-time agents to a nearbycontact center that promotes flexible scheduling. Which support channel requires the smallest amount of agent work time?

  • A. Web self service
  • B. Web tocase
  • C. Email to case
  • D. Chat

Answer: A


NEW QUESTION # 43
The Cloud Kicks Sales Support team manually enters leads into Salesforce throughout the week. It was discovered that many of the leads already exist as Contacts in the system based on matching email address.
This has resulted in high volume of unconverted leads. Which solution should be used to identify and block future duplicates from being created?

  • A. Activate the Standard Lead Duplicate Rule that matches on both Lead and Contact.
  • B. Create a process builder and flow that emails the user of a potential duplicate Contact when a Lead is created.
  • C. Build a report that groups leads by email address to identify and merge duplicates
  • D. Use Dataloader to import the leads each week instead of entering leads individually.

Answer: A


NEW QUESTION # 44
The Cloud Kicks website Contact Us form creates Leads that need to be followed-up on in a timely manner by the sales representatives- The VP of Sales wants to be notified when the Lead creation date has passed 24 hours and the lead status is still new. The sales representatives would also like a list to follow up. Which two actions should the Consultant perform to create a solution? Choose 2 answers

  • A. Create a dynamic report for sales representatives to subscribe to.
  • B. Create a process builder process to send an email.
  • C. Create a Lead list view filtered for "Lead created date NOT equal to TODAY" and "Status equals new".
  • D. Create a publisher action on Lead.
  • E. Create a Lead escalation rule for "Lead created date NOT equal to TODAY" and "Status equals new"

Answer: A,E


NEW QUESTION # 45
Can you capture currency amount information through web to lead or web to case?

Answer:

Explanation:
Yes. Add the Lead Currency or Case Currency fields when generating the HTML form. This will ensure the currency amount is captured and not converted to the corporate currency.


NEW QUESTION # 46
Cloud Kicks' sales representatives need help to remove obstacles when working on high-value sales deals. The sales management team wants to monitor and empower collaboration with cross-functional teams.
Which two solutions should a consultant recommend to meet these requirements? Choose 2 answers

  • A. Enable Big Deal Alerts
  • B. Enable the Chatter feed on similar Opportunities.
  • C. Enable mobile alerts for Einstein Engagement.
  • D. Enable Chatter feed tracking on Opportunities.
  • E. Allow global team selling on Accounts.

Answer: A,B


NEW QUESTION # 47
......

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